Mercure Chester Abbots Well Hotel

ex. Chester Ramada Jarvis

Whitchurch Road, Chester, United Kingdom, CH3 5QLshow map
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Rooms and Guests
2Guests1room
Highlights
7
Very goodBased on  490 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in United Kingdom

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Overview

The 4-star Mercure Chester Abbots Well Hotel places guests abound 6 km from Chester Zoo. With accents of Roman architecture, the hotel was built in 1918 and renovated in 2002.

The hotel is 30 minutes' walk away from Grosvenor Museum. The venue is set within 4 km from Chester city center.

Quick access to a zoo, restaurants and cafés is provided.

The property enjoys an excellent location within a 15-minute drive to Chester airport.

Rooms

Mercure Chester Abbots Well is a comfortable hotel offering rooms with complimentary Wi-Fi, satellite TV, heating, a Nespresso coffee machine and a private toilet as well as spacious bathrooms with a hairdryer, a spa bathtub and complimentary toiletries. Rooms come with the courtyard view. Modern-style décor combines with contemporary dark-wood furniture.

Eat & Drink

International dishes are offered in the relaxed on-site restaurant. Guests can quench their thirst at Brasserie And bar with a favorite drink.

Services

24-hour reception, room service and ironing service as well as a safe deposit box, parking and a luggage storage are available for guests' use.

Relax

On-site treatments include beauty therapy, full body massage and facial massage. The property offers a gym and a fitness center to keep shape.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of rooms:   126.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Bar/ Lounge area

Restaurant

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Spa and relaxation

Jacuzzi

Massage

Solarium

Spa & wellness centre

Sports & Fitness

  • Fitness centre
  • Golf course

Services

  • 24-hour room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Wedding services
  • Medical facilities service
  • Wake up service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant
  • Bar/ Lounge area
  • Dinner
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children

  • Cots
  • Children's play area

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Night club
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Massage

Room features

  • Air conditioning
  • Heating
  • VIP room facilities
  • Terrace
  • Wardrobe
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Bathrobe
  • Slippers
  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 12 yearsExisting beddingFREEMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Chester (CEG)5.4 mi
Liverpool John Lennon (LPL)10.3 mi
Train
Chester Train Station1.6 mi
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Reviews
7.2
Very goodBased on  490  reviews
  • 5.8
    Guest rating

    The breakfast room/area we found stuffy, cluttered and uninviting, toast should be delivered to your table along with the tea or coffee, thus saving valuable time standing in queues in order to process your own toast which had to be put through twice, often burning it; also in turn making the rest of your breakfast cold .The two mornings we spent in the breakfast room we noticed that when the tables were being cleared not one was wiped, but just the crumbs were flicked onto the floor with a serviette. Cutlery and place mats were put back and reused.We had room 116 and found it difficult to have the window open due to smokers outside the reception area with the smoke being blown directly through the window; which we found unbearing.

  • 7.0
    Very good

    Convenient for park and ride, our room was on the motorway side which was noisy,staff helpful

  • 5.0
    Guest rating

    Dirty Room Very Noisy Awful Breakfast terribel service

  • 5.8
    Guest rating

    Staff very welcoming

    The hotel in my opinion need some upgrading it seems tired and lacks the appearance I expected from a four star the floors are all very creaky the rooms are quite small and the hanging space for clothes needs addressing two ladies for two nites we struggled to hang everything up. Breakfast on saturday was not brilliant the sausage had a very chemical taste, ive stayed in many hotels and the breakfast selection was poor compared to most, cheap sliced bread, poor quality juice limited pastries, and could someone please tell the male waiting staff about their bo!!

  • 8.2
    Fabulous

    We liked that the hotel was so close to everything,full use of health suite and breakfast in morning was nice.

    When we got there the lady tried to charge me breakfast on. Top even though that was included in price. There was a wedding on Saturday first night there so it was noisy and we couldn't get to the bar,we ordered drinks through restaurant in the end and they had run out all the lager.

  • 8.8
    Superb

    I had a really lovely meal in the bar of the Ramada on arrival on Friday night.

  • 7.4
    Very good

    The friendly staff and excellent service they gave us on our nights stay,I will certainly stay at your hotel again when visiting Chester or in that area.

    The noise from persons walking on the timber floors, which is a constuction problem, as they should have been solid to first floor to avoid this issue.

  • 10.0
    Exclusive

    the bedrooms were equiped fairly well. super beds and good linen, shower great. breakfasts lovely and hot and plently to help yourself to. i would stay again particularly if you get a good deal. well worth it. the staff were helpful and sorted out a problem had with no quibbles.

    no draws in the bedroom despite having the space to have them. no fan in the bathroom so the mirror steamed up. other than this not much to complain about.

  • 5.4
    Guest rating

    The hotel was in a good position for the access of the city centre via local transport.

  • 5.0
    Guest rating

    Free parking and the bed in the room as it was bigger than a normal double and the time that the breakfast is served from 8am till 12pm.

    It's hard not to say anything really as we don't want to seem like were moaners but the price we paid wasn't worth what the hotel had to offer even through Booked.net...average staff who didn't care or listen, poor gym and pool facilities, small rooms, expensive beer and food prices and finally the breakfast facilities were a joke (dirty tables, not cleared away for our sitting, long wait to self serve...won't stay here again and will not be recommending this place.

  • 8.2
    Fabulous

    room good & pool facilities excellent, really enjoyed stay with great service from reception team.

    Que for toaster resulted in cold food............... would be better of teast was served to the table with tea/coffee

  • 10.0
    Exclusive

    Very handy for the park and ride - £1.70 to get into Chester city centre. Very good facilities - looks like it has been done up recently - excellent pool and gym.

    Rooms are a little 'compact' - but in good condition - great value. Would stay again.

  • 8.8
    Superb

    Staff were very accomodating during the 2 hour power cut on our first night. Our room was very comportable and clean. All staff were very friendly and welcoming.

    food menu prices were a bit high for quantities received.

  • 8.8
    Superb

    Staff very welcoming and helpful, breakfast good and buffet table regularly topped up. free wi fi in the lounge and good selection of board games in games room

  • 4.2
    Guest rating

    The location suited us

    Room service and Spa facilities suspended for Christmas . Heating system inadequate in very cold weather. Room small and very dated

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Highlights
7
Very goodBased on  490 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in United Kingdom

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 12 yearsExisting beddingFREEMaximum capacity of extra beds in a room is 1. 
PetsPets are not allowed.
Cancellation
+ More- Less
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Getting around
Airports
Chester (CEG)5.4 mi
Liverpool John Lennon (LPL)10.3 mi
Train
Chester Train Station1.6 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
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Rooms and Guests
2Guests1room
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